OUR MISSION AND VISION

South African Water Works (SAWW) is a proudly South African utility company, focused on delivering quality and reliable water services to the communities and businesses it serves.

With a proud track record in excess of 20 years, via its subsidiaries Silulumanzi and Siza Water, numerous accolades have been achieved in the water sector and this has positioned SAWW as a reliable and efficient utility delivering quality water and sanitation services. SAWW seeks to work with all stakeholders by supporting government, municipalities, corporate and local communities in the improvement of life in a sustainable way.

CONSERVING WATER AND SUSTAINING LIFE

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MISSION

“A trusted utility delivering a sustainable world-class service.”

VISION

“Applying innovative solutions, improving lives through the latest technology, competent staff, and best practices.”

As South Africa is a water-stressed country, the conservation of water is a priority. SAWW employs the use of the latest technology as well as trained staff to efficiently manage water services. This provides an enabling environment for economic development as well as to promote sustainable life.

CORE VALUES

At the epicentre of SAWW are our core values being PEOPLE, PRODUCT and INNOVATION.

PEOPLE

  • We are dedicated to exceptional service delivery

  • We act with transparency, integrity and accountability

  • We put people first

  • We perform to the best of our ability

PRODUCT

  • We provide a safe, clean, and responsible service

  • We deliver a reliable service

  • We maintain high-quality standards

  • We protect the environment

INNOVATION

  • We implement creative solutions

  • We support new ideas

  • We use new technologies and best practices effectively

  • We continuously improve

MAKING AN IMPACT

The City of Mbombela and Ballito have both been positively impacted by the presence of SAWW, by rendering reliable and efficient services. We cover the entire water cycle, from abstraction of raw water, treating this into potable drinking water, distributing water to end users, operating and maintaining the infrastructure, upgrading infrastructure, billing customers, and treating the wastewater to the regulated standards.